Terms of service.
1. Rental Agreement
By renting equipment from rent35, you agree to the following terms and conditions. The rental period, pricing, and equipment details are confirmed upon booking. A rental contract will be sent and must be signed before the rental begins.
2. Rental Package & Availability
Equipment is rented only as a complete bundle—no individual components available.
All bookings are subject to availability and must be confirmed in advance.
3. Payment & Pricing
First-time customers must pay the full amount in advance. Returning customers may qualify for flexible payment terms.
Prices are listed excluding VAT and may be subject to additional charges.
Late returns will be charged at twice the daily rental rate per delayed day.
4. Liability & Responsibility
The renter assumes full responsibility for the equipment from the moment of pickup until it is returned to our custody.
Any damage, loss, or theft must be reported immediately and may result in repair or replacement costs.
The renter guarantees that they have the necessary knowledge to operate the equipment properly.
Liability remains entirely on the production side during the rental period.
5. Insurance & Deposits
Proof of production insurance of at least €120,000 is required.
A security deposit may be necessary, refundable upon return of the equipment in proper condition.
6. Pickup, Return & Late Fees
Equipment must be picked up and returned at the agreed times.
Late returns will be charged at twice the daily rental rate per delayed day.
7. Cancellation Policy
Cancellations made within 48 hours of the rental start date may be subject to a cancellation fee.
8. Technical Support
We provide basic technical guidance but do not offer on-set support.
Any issues should be reported immediately for assistance.
9. Governing Law
These terms are governed by the laws of Germany. Disputes will be handled in the appropriate legal jurisdiction.