Terms of service.

1. Rental Agreement

By renting equipment from rent35, you agree to the following terms and conditions. The rental period, pricing, and equipment details are confirmed upon booking. A rental contract will be sent and must be signed before the rental begins.

2. Rental Package & Availability

  • Equipment is rented only as a complete bundle—no individual components available.

  • All bookings are subject to availability and must be confirmed in advance.

3. Payment & Pricing

  • First-time customers must pay the full amount in advance. Returning customers may qualify for flexible payment terms.

  • Prices are listed excluding VAT and may be subject to additional charges.

  • Late returns will be charged at twice the daily rental rate per delayed day.

4. Liability & Responsibility

  • The renter assumes full responsibility for the equipment from the moment of pickup until it is returned to our custody.

  • Any damage, loss, or theft must be reported immediately and may result in repair or replacement costs.

  • The renter guarantees that they have the necessary knowledge to operate the equipment properly.

  • Liability remains entirely on the production side during the rental period.

5. Insurance & Deposits

  • Proof of production insurance of at least €120,000 is required.

  • A security deposit may be necessary, refundable upon return of the equipment in proper condition.

6. Pickup, Return & Late Fees

  • Equipment must be picked up and returned at the agreed times.

  • Late returns will be charged at twice the daily rental rate per delayed day.

7. Cancellation Policy

  • Cancellations made within 48 hours of the rental start date may be subject to a cancellation fee.

8. Technical Support

  • We provide basic technical guidance but do not offer on-set support.

  • Any issues should be reported immediately for assistance.

9. Governing Law

These terms are governed by the laws of Germany. Disputes will be handled in the appropriate legal jurisdiction.